Company of Heroes: Eastern Front

Author Topic: [2.300] Game crashes/freezes - Post here  (Read 47116 times)

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #60 on: July 28, 2016, 12:02:24 AM »
@Tata Effin Selo
Hello, there are two things I'd like to point out:

1) Always when pasting this kind logs use the code tags, otherwise your post becomes too long.
Code: [Select]
Quote to see the tags
2) You need to get the file warnings.log, not the one you got here that goes something like warnings.[Date-and-Time].txt, which is found in "Documents/My Games/Company of Heroes Relaunch/".
« Last Edit: July 28, 2016, 12:04:11 AM by Enrique 'Blackbishop' E. »
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Tata Effin Selo

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #61 on: July 28, 2016, 09:08:33 AM »
I actually tried that last time, but it told me I wasn't allowed to post external links. So, I just posted it as is.

Here's the file though.
« Last Edit: July 28, 2016, 09:11:36 AM by Tata Effin Selo »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #62 on: July 30, 2016, 10:44:37 PM »
@Tata Effin Selo
Just out of curiosity, did you install the compatibility patch to 2.602 from moddb?

Btw, don't do it, in case you are wondering by my question if was something you should do.

Also, are you sure you are running the version 2.300 of EF with the CoH version 2.700.2.42 in Steam? You can read the CoH version in the main menu screen at the bottom-center.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Tata Effin Selo

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #63 on: July 31, 2016, 12:36:43 AM »
I didn't download the compatibility patch, just the full file from moddb.

Here's a screenshot.

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #64 on: July 31, 2016, 02:09:15 AM »
Certainly everything looks fine, it is weird you have such crash.

The only odd thing in the log is this one:

Quote
RUN-OPTIONS -dev -mod Eastern_Front -notriplebuffer C:\Program Files (x86)\Steam\Steamapps\Company of Heroes Relaunch\RelicCoH.exe -dev -mod Eastern_Front

Because the highlighted part shouldn't be there, but I'm don't think it is causing the problem.

By the way, how do you run the mod? Through the launcher or a self-made shorcut?
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Tata Effin Selo

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #65 on: July 31, 2016, 03:41:48 AM »
I run it through the launcher.

Funny thing is, it used to check for updates all the time and after checking, it says something along the lines of the game being up to date and I'd be able to get into an Annihilate match with a couple of friends. Now, it tells me I can't connect to the EF server, and it turns auto update off. Can't even play a proper skirmish match, let alone MP.

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #66 on: July 31, 2016, 08:00:25 AM »
I suggest you create a shorcut for EF, so you don't have to bother using the launcher. We will no longer use it once we finish the Steam version.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Tata Effin Selo

  • Ingenery
  • *
  • Posts: 5
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #67 on: August 01, 2016, 01:43:12 PM »
Done.

Also, from the file I sent, I noticed numeroous lines of "FILESYSTEM -- filepath failure, path does not exist". Are they in any way at all important?

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #68 on: August 01, 2016, 11:13:43 PM »
No, don't worry about them.

If your problem persists,the only thing I can suggest is to uninstall EF, make sure all the files (specially FactionFix.dll) are gone and then install EF again.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline cheese_cake

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #69 on: September 09, 2016, 08:17:46 PM »
Game constantly crashes to desktop a few minutes into the game.

From my warnings log file:
GAME -- SquadFactory failed to create squad due to invalid parameters
-- FATAL EXIT --
squadfactoryimp.c/121:!

//edit Tried the game again. I have attached the new log. This one does not have a fatal exit line anywhere.

« Last Edit: September 09, 2016, 08:45:23 PM by cheese_cake »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #70 on: September 09, 2016, 08:53:04 PM »
Hello @cheese_cake, thanks for the heads up.

That's an interesting error. If it happens again, make sure you upload the scarlog.#####.txt file as well (the one who has the timestamp of the crash). It should contain a bit more information than the warnings.log.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline cheese_cake

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #71 on: September 10, 2016, 01:38:11 AM »
I've attached the scarlog that corresponds to both events. The 11-01-05 scarlog goes with the squadfactory fatal exit. The other scarlog goes with the warnings.log file I attached in my previous post.
« Last Edit: September 10, 2016, 01:40:38 AM by cheese_cake »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #72 on: September 10, 2016, 05:57:46 AM »
Unfortunately the new log you attached is "clean" and the scarlogs doesn't have a lot to show either :(.

Does the ailog.###.txt of the fatal exit shows something? It usually doesn't have useful information, but since we haven't gotten something yet perhaps it would have something :).

If you get the error later, make sure to upload these three files related to the error here.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline cheese_cake

  • Ingenery
  • *
  • Posts: 3
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #73 on: September 10, 2016, 06:49:24 PM »
I keep seeing this line in all my logs:
09:29:45.25   Warning: binding repeat_4(Ability: abilities\reenable_capture_ability_engineers) -- ui index '0' out of bounds; range is [1, 12]

Similar lines popped up only towards the end of the log. Could this be the issue?

Also it seems my computer is unable to index any file called ailog. I do have a bunch of AI_LogFile_####.txt files. They're all blank.
« Last Edit: September 10, 2016, 06:52:07 PM by cheese_cake »

Offline Blackbishop

  • Administrator
  • Poster of the Soviet Union
  • *
  • Posts: 12057
  • Community Manager, Programmer and Kicker
    • View Profile
Re: [2.300] Game crashes/freezes - Post here
« Reply #74 on: September 10, 2016, 07:33:39 PM »
That warning line is nothing to worry about (which means it doesn't cause anything bad) and as I suspected, the ai log seems to not have something useful.

Also, the ai log files in my PC appears like this: ailog.2016-09-04.10-25-46.txt.
« Last Edit: September 10, 2016, 07:36:01 PM by Enrique 'Blackbishop' E. »
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...