Company of Heroes: Eastern Front

Other discussions (Read-Only) => Tech Support => Topic started by: GanWar on July 27, 2011, 02:30:11 AM

Title: Cannot Reinstall COH
Post by: GanWar on July 27, 2011, 02:30:11 AM

I cannot reinstall my Company of Heroes because it says that "Another version of the product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel".

(http://ganmaer.webs.com/COH/CANNOT_INSTALL_COH.jpg)

I have uninstalled my Company of Heroes using the Add/Remove Programs on the Control Panel of my Windows 7 64-bit PC due to some CD install errors when I attempted to install Opposing Fronts after I updated my Tales of Valor to patch version 2.602. The THQ folder no longer exist in the C:\Program Files (x86)\ folder and the Company of Heroes folder no longer exist in the My Documents > My Games folder.

But I still cannot reinstall my Company of Heroes nor Tales of Valor due to the above error message (please see my screenshot: http://ganmaer.webs.com/COH/CANNOT_INSTALL_COH.jpg (http://ganmaer.webs.com/COH/CANNOT_INSTALL_COH.jpg)).

Please help me. TIA

Title: Re: Cannot Reinstall COH
Post by: pariah on July 27, 2011, 02:34:01 AM

Perhaps there is a way to repair it, like with operating systems? :-\

Title: Re: Cannot Reinstall COH
Post by: GanWar on July 27, 2011, 06:12:55 AM

Quote from: pariah on July 27, 2011, 02:34:01 AM

Perhaps there is a way to repair it, like with operating systems? :-\

I don't get what you mean? My operating system is Windows 7 Ultimate 64-bit.

Title: Re: Cannot Reinstall COH
Post by: GodlikeDennis on July 27, 2011, 11:06:10 AM

Try deleting the CoH data from the registry. In program search (in the start menu) type "regedit" without the quotes. Find you CoH stuff and delete it.

Title: Re: Cannot Reinstall COH
Post by: Blackbishop on July 27, 2011, 05:33:19 PM

You can try checking the topic READ BEFORE POSTING!! - List of Issues & Fixes (http://easternfront.org/forums/index.php?topic=1677.0), we have "detailed" information about CoH registry entries in one of the posts located there(I.E. it says the path).

Title: Re: Cannot Reinstall COH
Post by: GanWar on July 28, 2011, 02:09:46 AM

I was able to finally reinstall my Company of Heroes last night by running the removeFakeMSI.bat file that I downloaded from http://forums.relicnews.com/showthread.php?163735-Company-of-Heroes-Error-Codes-Explained&p=2600392#post2600392 (http://forums.relicnews.com/showthread.php?163735-Company-of-Heroes-Error-Codes-Explained&p=2600392#post2600392) but now I cannot launch the game, No error messages.

I double-clicked on the desktop shortcut icon and also the RelicCOH.exe application file in the C:\Program Files(x86)\THQ\Company of Heroes folder but nothing happens! The installation was complete but it did not launch the game as it used to. Please help. TIA