Company of Heroes: Eastern Front

Author Topic: Bug,game freezes  (Read 6371 times)

Offline Gogo

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Bug,game freezes
« on: March 05, 2011, 04:15:30 PM »
Hey every one,i am new here so i need little help
The bug is
When i start the game every thing works properly,but some where in the middle of the game,game just stops,freezes i can't do anything no responds from my pc,all i can do is restart my pc and go play again and wait till the screen freezes again  :(    ???
I was hoping i could enjoy this awesome game but i guess im out of luck today

Offline Blackbishop

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Re: Bug,game freezes
« Reply #1 on: March 05, 2011, 05:53:29 PM »
At least give us a hint about your problem xD... I mean could you upload your warnings.log right after a crash? also what are your computer specs?
Mors Indecepta

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Offline cephalos

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Re: Bug,game freezes
« Reply #2 on: March 05, 2011, 06:47:38 PM »
do you use Ultra graph details?

Offline Gogo

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Re: Bug,game freezes
« Reply #3 on: March 05, 2011, 07:07:24 PM »
At least give us a hint about your problem xD... I mean could you upload your warnings.log right after a crash? also what are your computer specs?
Do you mean what i was doing before crash ??
And yeah most of my settings are on ultra,high
I use the same settings on Tales of valor and it works perfectly  :-\

Offline Blackbishop

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Re: Bug,game freezes
« Reply #4 on: March 05, 2011, 07:28:51 PM »
At least give us a hint about your problem xD... I mean could you upload your warnings.log right after a crash? also what are your computer specs?
Do you mean what i was doing before crash ??
And yeah most of my settings are on ultra,high
I use the same settings on Tales of valor and it works perfectly  :-\
No, I meant if you can upload your warnings.log right after a crash and also post your pc specs.

If you have less than 4GB of ram or a 32 bits OS, try medium~low settings. You can expect that Eastern Front is going to use more resources than ToV ;).
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Gogo

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Re: Bug,game freezes
« Reply #5 on: March 05, 2011, 08:04:59 PM »
At least give us a hint about your problem xD... I mean could you upload your warnings.log right after a crash? also what are your computer specs?
Do you mean what i was doing before crash ??
And yeah most of my settings are on ultra,high
I use the same settings on Tales of valor and it works perfectly  :-\
No, I meant if you can upload your warnings.log right after a crash and also post your pc specs.

If you have less than 4GB of ram or a 32 bits OS, try medium~low settings. You can expect that Eastern Front is going to use more resources than ToV ;).
Acutally nothing happens game just stops sounds is repeating and i have no responds from my pc all i can do i restart it
And i will try lowering settings it might work :)

Offline Blackbishop

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Re: Bug,game freezes
« Reply #6 on: March 05, 2011, 08:25:52 PM »
Well... i'm going to change the sentence according to your case:

Could you upload your warnings.log right after that happens? (after you restart your pc)

I hope lowering your settings helps you. Also, besides lowering your settings, you can try closing all your idle programs before running EF (windows explorer, web browsers, etc.) and use Game Booster
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline SublimeSnugz

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Re: Bug,game freezes
« Reply #7 on: March 05, 2011, 11:11:27 PM »
What maps were you playing? Normal coh maps or EF maps?

Offline Gogo

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Re: Bug,game freezes
« Reply #8 on: March 06, 2011, 01:44:05 PM »
What maps were you playing? Normal coh maps or EF maps?
That gives me another problem,Before i patched with the newest patch i could play the EF maps,but when i patched i can't play the EF maps i I got an "Unable to create report. Please verify there's enough space in your TEMP folder" error message."
And i have no idea how to fix it,i did read it in the  "List of Issues & Fixes" post but i got lost lol...
Yeah fail xD

Offline SublimeSnugz

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Re: Bug,game freezes
« Reply #9 on: March 06, 2011, 02:08:00 PM »
Bishop wants you to upload the warnings.log file - its located at C:\Users\"your name"\Documents\My Games\Company of Heroes

The reason i ask about the maps is because on certain EF maps im 100% i will get a game freeze bug and crash. However playing normal coh maps runs smooth for me.

Offline Blackbishop

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Re: Bug,game freezes
« Reply #10 on: March 06, 2011, 06:28:35 PM »
This "Unable to create report. Please verify there's enough space in your TEMP folder" error is what EF gives you after changing your settings to low?

What are your pc specs?
Mors Indecepta

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Offline Gogo

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Re: Bug,game freezes
« Reply #11 on: March 06, 2011, 08:51:24 PM »
i have lowered the setting in EF and i finished my 1st whole EF game today  :)
Game worked perfectly,but i didn't tested the EF maps
And i've found 2 warning folder  "warnings" and "warnings 1" wich one to upload?
And my specs are  hmmm i think 2.8 GHz dual core   and my ram is 3.00 GB

Offline Blackbishop

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Re: Bug,game freezes
« Reply #12 on: March 06, 2011, 10:22:30 PM »
You must upload your warnings.log file right after that happens... but if the error you get is about TEMP folder being full, this error is normal on 32 bits OS.

Hardcounter for your error: your pc needs at least 4GB of ram and a 64 bits OS.

Softcounter for your error: you can low your settings and disable effects on EF. Also closing background apps such as web browsers and using software like GameBooster could help. And you should increase your virtual memory in order to allow the creation of CoH dmp files.

As explained in this thread, the files you need to upload after a crash are:

warnings.log
Located on My Games\Company of Heroes\. For any Eastern Front related errors.

somefile.dmp
Only for game crashes.
Located on:
WinXP -> C:\Documents and Settings\username\Local Settings\Temp(you can access faster if you use the run box with %temp% command).

Win Vista & 7 -> C:\users\username\AppData\Local\Temp(you can access faster if you use the run box with %temp% command).

Or in weird cases, sometimes in C:\WINDOWS\Temp (you can access faster if you use the run box with temp command).

The dmp file has a generic name but you should be able to identify it by checking the date of creation.
« Last Edit: March 06, 2011, 10:27:43 PM by blackbishop »
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Offline Gogo

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Re: Bug,game freezes
« Reply #13 on: March 07, 2011, 09:48:55 PM »
You must upload your warnings.log file right after that happens... but if the error you get is about TEMP folder being full, this error is normal on 32 bits OS.

Hardcounter for your error: your pc needs at least 4GB of ram and a 64 bits OS.

Softcounter for your error: you can low your settings and disable effects on EF. Also closing background apps such as web browsers and using software like GameBooster could help. And you should increase your virtual memory in order to allow the creation of CoH dmp files.

As explained in this thread, the files you need to upload after a crash are:

warnings.log
Located on My Games\Company of Heroes\. For any Eastern Front related errors.

somefile.dmp
Only for game crashes.
Located on:
WinXP -> C:\Documents and Settings\username\Local Settings\Temp(you can access faster if you use the run box with %temp% command).

Win Vista & 7 -> C:\users\username\AppData\Local\Temp(you can access faster if you use the run box with %temp% command).

Or in weird cases, sometimes in C:\WINDOWS\Temp (you can access faster if you use the run box with temp command).

The dmp file has a generic name but you should be able to identify it by checking the date of creation.
No need for me to upload warnings :D
After i lowered the settings i tested all EF maps and every single of them worked
Thank's for your patience and help
Best regards  :)

Offline Blackbishop

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Re: Bug,game freezes
« Reply #14 on: March 07, 2011, 10:13:13 PM »
Ok, nice to hear you fixed your problem :). I proceed to lock this topic.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...