Company of Heroes: Eastern Front

Author Topic: If your game crashes. (Post here)  (Read 16827 times)

Offline fannypack

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If your game crashes. (Post here)
« on: January 22, 2010, 11:02:56 PM »
Thought this might help the dev team.

If you experience crashes, open the EF Launcher and in the dropdown box that is on the right select "System Info".

Post the following information. (If it's not listed in your system summary please post the manufacturer and model) Copy the below and beside it post the relevant information.

Hardware Summary:
Motherboard make/model/speed:
CPU make/model/speed:
Hard Drive make/model/speed:
Memory make/model/speed:
Video card make/model/speed:
(You MUST Include Graphic Driver Version. Example: Nvidia Driver 196.21)
Operating System version and 32bit/64bit:

Please Include your Video Card Driver Version!

Information needed:
What map were you playing?
Which factions were involved?
What game mode were you playing?
What were you doing when the crash occurred? Try to be as accurate as possible!
Do the crashes happen during every game?
Have you applied or looked into any relevant fixes available on the forum:
« Last Edit: January 26, 2010, 04:35:19 PM by Copernicus »

Offline bryandil

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Re: If your game crashes. (Post here)
« Reply #1 on: January 22, 2010, 11:57:09 PM »
not sure motherboard type..
AMD athlon 64 X2 Dual core processor 4000+, 2100 Mhz 2 core
ATI radeon HIS 4670 iceq
2 gb ram
win vista home prem 32bit

i was playing on stalingrad against comps with two other human players on my team.. it was about 10-20 min in and the game just crashed and the relic error report thing came up. i sent the error report and thats about it. no error message or anything. i can usually play a few games but this happens often. love the mod though

Offline CrazyHippie

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Re: If your game crashes. (Post here)
« Reply #2 on: January 23, 2010, 04:30:22 AM »
Motherboard make/model/speed: Asus IPIBL-LB
CPU make/model/speed: Intel Core 2 Quad / Q6700 / 2.66ghz
hard drive: Two 500 gig HDs
Memory: 8gb ddr2
Video Card: 8600GT 512mb
Operating System version and 32bit/64bit:Windows 7 Ultimate 64 bit


Me and a friend were doing a 3vs3 on Hill 331 and my friend crashed first, then I did a few minutes later as I was attacking the German base with a few juggernaut tanks. I already have my settings down to an almost bare minimum so as not to lag. I love the mod and really would like to figure out my problem. Also I'd say we were about an hour into the game when it crashed.

Offline PersianImm0rtal

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Re: If your game crashes. (Post here)
« Reply #3 on: January 23, 2010, 11:06:42 AM »
Hardware Summary:
Motherboard make/model/speed: MSI x58 SLI Pro
CPU make/model/speed: Core i7 920 2.6Gherz Turbo clock on
Hard Drive make/model/speed: No idea lol 500gb
Memory make/model/speed:Corsair DDR3 Tripple channel 1066 or 1333 i think
Video card make/model/speed: EVGA 9800 GTX+
Operating System version and 32bit/64bit: 64 bit

Information:
What were you doing when the crash occurred? Playing the middle or end of the game.
Do the crashes happen during every game? No
Does it seem to affect certain maps/game modes/# of players: IDK
Have you applied or looked into any relevant fixes available on the forum: No

Offline ewi0

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Re: If your game crashes. (Post here)
« Reply #4 on: January 23, 2010, 03:31:47 PM »
Windows XP
service pack 3

2.00GB RAM

NVIDIA GeForce 9500 GT
Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz


my game crashes most times never did on original game. plz help

people keep posting on this topic and no one seems to be helping us.????
« Last Edit: January 23, 2010, 06:39:25 PM by ewi0 »

Offline A1dan

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Re: If your game crashes. (Post here)
« Reply #5 on: January 23, 2010, 04:35:37 PM »
Periodic CTD, usually while quite a lot is happening on the map, final big push etc etc.

Hardware Summary:
Motherboard make/model/speed: Asus P5K Socket 775, FSB 1333mhz, Ram bus: 1066mhz, Gbit LAN on board Realtek 7.1
CPU make/model/speed:Intel core two duo, E6750 2x2.66 ghz FSB: 1333mhz 8mb cache
Hard Drive make/model/speed:Western digital Green drive. 1TB 32mb cache
Memory make/model/speed: 4GB 4x1GB OCZ 1066mhz DDR2
Video card make/model/speed:Nvidia 8800 GT 512mb (ver    
196.21 )
Operating System version and 32bit/64bit: Windows 7 RC x64

Information:
What were you doing when the crash occurred? Playing the mod, with all other applications closed.
Do the crashes happen during every game? yes every MP game so far.
Does it seem to affect certain maps/game modes/# of players:All multiplayer games.
Have you applied or looked into any relevant fixes available on the forum:Yes ineffective, Re-installed double checked file integrity, and of course latest drivers OS verion, .net etc etc. also played with graphical settings raising and lowering shading, scaring, textures and others.

*updated with warnings.log shows an application error*
« Last Edit: January 25, 2010, 11:21:39 PM by A1dan »

Offline HazeNinja

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Re: If your game crashes. (Post here)
« Reply #6 on: January 23, 2010, 05:09:57 PM »
[SYSTEM DETAILS]
OS Version Info: Microsoft Windows NT 5.1.2600 Service Pack 3
Number Of Processors: 2
Application Startup DIR: C:\Program Files\THQ\Company of Heroes


I just keep freezing mid-game, whenever i play with human players. Me vs AI works perfpectly.

p.s. I love the mod!

Offline DACorp32

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Re: If your game crashes. (Post here)
« Reply #7 on: January 23, 2010, 07:53:40 PM »
Motherboard make/model/speed: Gigabyte Technology Co., Ltd /G31M-S2L/x64-based
CPU make/model/speed:Intel(R) Core(TM)2 Quad CPU    Q6600  @ 2.40GHz, 2400 Mhz, 4 Core(s), 4 Logical Processor
Hard Drive make/model/speed: 1 TB
Memory make/model/speed:4 GB
Video card make/model/speed:NVIDIA GeForce 8800 GT OC, 512MB Version:196.21
Operating System version and 32bit/64bit:Windows 7 Ultimate 64-bit

Game only seems to crash on 3vs3 maps and up, Changed graphic settings to lower quality (Normally on high) game still seems to crash in big games. Played several 2v2 abd 1vs1 on all maps ( For Easter fronts anyway ) None of which I crashed on. (Even played 2vs2 that lagged machine, yet still no crash, when I've played a 3vs3 and it crashed 15-20 minutes in, when no lag or slow down in sight.)
Update: recently played a few matchs ( 3) in 3vs3 and 4vs4 after the patch, and I had no crashes, but the games were played differently.first, there were only me and my other friend that kept crashing on large maps, second I was playing in Window mode( not sure if that makes a difference.)Also, My team was a Allied/Soviet Mix ( Past games crashing were just soviets.)
« Last Edit: January 25, 2010, 05:37:42 PM by DACorp32 »

Offline catar

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Re: If your game crashes. (Post here)
« Reply #8 on: January 24, 2010, 04:35:31 AM »
mobo ASUS M2N32 SLI
CPU   AMD 3500+ 3 Ghz dual core x64
HD     western Digilal 150GB 10000RPM SATA
mem    Corsair XMS2 DHX CM2X2048-6400C4DH 2x2GB
vid      Nvidia GTX 275
OS     windows Xp sp 3

Crashed mostly end game 3v3 or 4v4 . Tried to lover graphics and audio settings still the same prob .

Offline carnagel

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Re: If your game crashes. (Post here)
« Reply #9 on: January 24, 2010, 05:37:37 AM »
Hardware Summary:
Motherboard make/model/speed:Asus P5QL Pro
CPU make/model/speed:Q6600 @2.4
Hard Drive make/model/speed:Seagate 1TB
Memory make/model/speed:4GB 800mhz
Video card make/model/speed:ATI 4850 catalyst control centre 9-12-xp32
Operating System version and 32bit/64bit:32 bit

Information:
What were you doing when the crash occurred? Late Game axis tank rush
Do the crashes happen during every game? No
Does it seem to affect certain maps/game modes/# of players: Yes, 3v3 and 4v4, doesn't happen on 1v1 and 2v2
Have you applied or looked into any relevant fixes available on the forum: Yes
« Last Edit: January 24, 2010, 03:50:14 PM by carnagel »

Offline Razz

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Repeating sound and freeze
« Reply #10 on: January 24, 2010, 08:02:45 AM »
I still get the sound repeating and game freezes.

WERc72c.dir00\appocompat.txt

WERc86c.dir00\appocompat.txt

OS Version Info: Microsoft Windows NT 5.1.2600 Service Pack 3
System Manufacturer   HP Pavilion 061
System Model   RK505AA-ABA m7674n
System Type   X86-based PC
Total Physical Memory   2,048.00 MB
Name   NVIDIA GeForce 9600 GSO
Adapter RAM   768.00 MB (805,306,368 bytes)
Name   Realtek High Definition Audio
PNP Device ID   HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_103C2A36&REV_1001\4&2DCFB91F&0&0001
« Last Edit: January 24, 2010, 08:17:42 AM by Razz »

Offline Rokossovski

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Re: If your game crashes. (Post here)
« Reply #11 on: January 24, 2010, 01:19:01 PM »
 NF6GLAN
 AMD Phenom 9950 Quad (2.61Ghz)
 2 x 466gb(NTFS) Samsung HD502IJ
 4gb ram
 Geforce 9600gt (1gb)
 Windows xp Professional

 I have some types of crashes , when i use God of war the game is frozen i can not even shotdown , i can not play stalingrad ( i have 1.1) , Most of the crashes are when i played 20-30 minutes and the game is A. legging then i could end the game trough my internet shortcut on my keyboard or when it is B. frozen i can not do anything and i must crash my computer because i can not reset or shoutdown
 

Offline Rikard Blixt

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Re: If your game crashes. (Post here)
« Reply #12 on: January 24, 2010, 01:21:13 PM »
I'm going to need your Graphic Driver version also.
Valar Morghulis
Quote
[CoH:EF-Dev]Walki: BULLSHIT
[CoH:EF-Dev]Walki: I'll eat a tree if this won't work now
[CoH:EF-Dev]Rizz: ok
[CoH:EF-Dev]Rizz: I'll hold you to it
<10 minutes later>
[CoH:EF-Dev]Walki: I think I really gotta eat a tree...
[CoH:EF-Dev]Walki: got a decent one?

Offline Zeeki

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Re: If your game crashes. (Post here)
« Reply #13 on: January 24, 2010, 01:46:36 PM »
Dell Laptop Studio XPS 16
Intel Core 2 T9550
128gb Samsung SSD
4gb DDR3 Ram
ATI 4670 Catalyst 9.7
Windows 7 64bit Home Premium

I have had two crashes now, first time was when i sent 2 tanks to enemy base a t34 and the IS-2 i believe it is. Map was 1v1 Moscow map.
2nd crash was longer this time, but again had a crash when the T34 Tank got up close to an enemy (the wur light tank), on a stock map.
Seems to be mostly a crash when the t34 gets up close to another unit. Will see if i can recreate again since ive only had 2 games with 2 ctd error reports.
Played a few more games and managed to get it to CTD without a T34 in the game at all.
« Last Edit: January 25, 2010, 12:39:30 AM by Zeeki »

Offline longbow1

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Re: If your game crashes. (Post here)
« Reply #14 on: January 24, 2010, 03:42:58 PM »

Hardware Summary:
Motherboard make/model/speed: absolutly no idea
CPU make/model/speed: AMD Athlon 64 X2 duel core 3800+
Hard Drive make/model/speed: Hitachi deskstar 250gig and 750gig
Memory make/model/speed: 2gig DDR2
Video card make/model/speed: Nvidia 760GT 256mb(got a 250GTS being replaced under warranty, will try with that when i get it back), both will have 196.21
Operating System version and 32bit/64bit: Win Xp SP3 32bit

Information:
What were you doing when the crash occurred? loading a map with more then 2 factions(trying to load british and soviets with two wermacht)
Do the crashes happen during every game? unless i have all soviets yes
Does it seem to affect certain maps/game modes/# of players: no
Have you applied or looked into any relevant fixes available on the forum: none found