[1.710] Game crashes/freezes - Post here

[jdogg]

in my last attempt at loading a game i was on gilroys harbor had 6 inf squads (4 riflemen and 2 para), maybe a greyhound, several mortars, machine guns in a few buildings, no tanks and the wehr were in the process of repairing the large bridge that connects the bases. hope this helps.

based on my experiences it does not appear that any map is to blame since campaigns or skirmishes on any map result in the same outcome. On a side note is it possible to take the cherbourg map from the Normandy campaign and use it for online and skirmish without downloading a third party map pack?

[Copernicus]

The savegame crash should be fixed with the next patch. Unfortunately the savegames themselves are corrupted, so you won't be able to load them even with the next patch.

[Shwepps]

when the patch will be released? Crashed savegames just kill me 

[e22big]

I got a strange bug over here. My game is freezing every time I finished a match in EF, forcing me to re-enter the game every time that I have finished the match and render me unable to collect rank. Sometime the game also crash during the match as well but this is pretty rare and I don't know what is the condition for in-game crash. This kind of crash only occur to the EF map or the Soviet faction is selected by any party. The vanilla map play with vanilla faction has no problem at all.

 Please advise. 

[Blackbishop]

You need to provide the dmp files as well, otherwise we won't know what happened.

We figured out the TEMP Folder Full Error.
See here for more details.


Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Documents/My Games/Company of Heroes/LogFiles/scarlog.[Date-and-Time].txt
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

• Hold Windows Key and click R
• Enter "%Temp%" (without " " and with % %)
• Find the .dmp file that was created at the time of the crash

Additional Information
Please provide the following information as well.

*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?


Doing this helps us figure out the cause of the crashes easier, and fix them. Posts without any relevant information will be deleted.

[Otto Halfhand]

I had to get a new computer yesterday. HP Pavilon  model P7-1003w

Loaded CoH/EF/ yada yada.

Created desktop s/c for EFv1.61

Game crashes at startup or soon there after. Both with EF launcher and EF short cut. CoH seems to work fine.

I tried this with and w/o "RelicCoH.exe -backup sugestion. Crashes either way.

Windows7-Premium, .NET Framework 3.5 seems to be installed.

[Blackbishop]

@Otto Halfhand
The problem is that EF is looking for a file that no longer exists.

Meaning that some files were mixed up. Maybe the update wasn't installed properly, Are you sure you ran the process with Admin rights?

[Otto Halfhand]

Hey amigo,
I am running with adminrights I reloaded 1.6.0 tried it. crash
reloaded 1.61 tried it. crash
Coh is running fine.
Maybe a problem with COH patch?

Otto

[Blackbishop]

You will need to uninstall EF, remove the remaining files and folder if they are still there and reinstall with admin rights.

[Otto Halfhand]

Since EF doesn't appear in the windows unistall or change program window I deleted all EF files and reinstalled. Crash and burn.
THe EF updates came from my laptop; wherein EF works fine (but is unplayable there. One bar prfomance a lowest settings).
I will start over from Scratch with CoH. MERDE!

[Blackbishop]

I don't think it is a CoH issue . Btw, Eastern Front creates an uninstaller inside the CoH directory .

[Otto Halfhand]

Actually I think it is a CoH issue. I found I didn't have a copy of patch 2.602 on laptop.    Might never have upgraded my laptop to 2.602. Plays EF 1.61 though very very slowly. We will see. I am at McDonanlds D/L 2.602 patch 65min=156Mb/40KBS.

[Chris Lee]

I have the problems with game CoH, In i play this game in camp Campaign in mission on Sottevast on mission 7 i have "Scar Fatal Error,Exucution Paused"
and see this Log/Picture

Warning Log :

Code: newbielink:javascript:void(0); [nonactive]

RELICCOH started at 2012-04-16 21:49
OS NT 6.1, 0MB Physical Memory, 0 Physical Available, 4004 Virtual Available
RUN-OPTIONS
WORKING-DIR C:\Program Files (x86)\THQ\Company of Heroes
USER Home

21:49:24.66   4 Logical Processors detected
21:49:24.66   Multithreading Enabled
21:49:24.66   THREAD: Hyper-Threading Technology Processors are not detected.
21:49:24.66   XTHREAD: Detected 4 core(s) with 4 hardware thread(s)
21:49:24.66   XTHREAD: Main thread now used as XThread 0
21:49:24.66   XTHREAD: Spawned thread on processor 1
21:49:24.66   XTHREAD: Spawned thread on processor 2
21:49:24.66   XTHREAD: Spawned thread on processor 3
21:49:24.66   MATHBOX -- Version=6, Cpu=unknown:f=6,m=14, Mode=SSE
21:49:24.67   FILESYSTEM -- filepath failure, path does not exist 'DataPreview\'
21:49:24.67   GAME -- Company Of Heroes, 1.0, Build 10332
21:49:24.67   GAME -- Available memory: 8158MB RAM, 8156MB Pagefile
21:49:26.03   SPOOGE - Driver[DirectX9 rendering device] version[4,36]
21:49:26.04   SPDx9 -- Driver Name = aticfx32.dll  Desc = ATI Radeon HD 4600 Series
21:49:26.04   SPDx9 -- Driver Vendor = 0x1002  Device = 0x9490  SubSys = 0x20091787  Rev = 0x0000
21:49:26.04   SPDx9 -- Driver Version  Product = 0x0008  Version = 0x0011  SubVersion = 0x000A  Build = 0x0423 (1059)
21:49:26.04   SPDx9 -- Driver GUID = {D7B71EE2-D7D0-11CF-1470-0300BEC2C535}
21:49:26.42   SPDx9 -- 4068MB available Texture Memory
21:49:26.42   ShaderDatabase: using shader profile [ps30]
21:49:26.48   FILESYSTEM -- filepath failure, missing alias 'TOOLSDATA:autoloddecimator.lua'
21:49:26.58   GAME -- Beginning FE
21:49:26.58   UIFrontEnd - Loading Front End
21:49:26.65   SOUND -- Initializing ...
21:49:26.65   SOUND -- Initialization completed!
21:49:26.65   UIFrontEnd - Initializing Forms
21:49:26.93   MOVIE -- Opening movie 'movies:ThqIntro.lua'
21:49:26.95   Activating screen: MovieScreen
21:49:34.44   MOVIE -- Closing movie 'movies:ThqIntro.lua'
21:49:34.44   MOVIE -- Opening movie 'movies:RelicIntro.lua'
21:49:40.62   MOVIE -- Closing movie 'movies:RelicIntro.lua'
21:49:40.62   MOVIE -- Opening movie 'movies:NvidiaIntro.lua'
21:49:45.06   MOVIE -- Closing movie 'movies:NvidiaIntro.lua'
21:49:45.06   MOVIE -- Opening movie 'movies:DivxIntro.lua'
21:49:45.06   MOV - playing movie without sound
21:49:51.04   Activating screen: AppLoadingForm
21:49:51.05   MOD -- (mod manager) RelicCOH, 1.0
21:49:51.08   DATA -- Mapped in archive WW2\Archives\WW2Locale-English.sga
21:49:51.09   DATA -- Mapped in archive WW2\Archives\WW2SoundSpeechEnglish.sga
21:49:51.09   DATA -- Mapped in archive WW2\Archives\WW2AlliesSpeechEnglish.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2AxisSpeechEnglish.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2SoundNISEnglish.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2SoundHigh.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2ArtHigh.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2Data.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2Art.sga
21:49:51.10   DATA -- Mapped in archive WW2\Archives\WW2Sound.sga
21:49:51.11   DATA -- Mapped in archive WW2\Archives\WW2ArtAmbient.sga
21:49:51.11   DATA -- Mapped in archive WW2\Archives\AttribArchive.sga
21:49:51.11   DATA -- Mapped in folder WW2\Movies
21:49:51.97   WW2Mod -- PropertyBagManager Loaded in 0.860000s
21:49:51.99   GAME -- Loaded campaign 'Invasion of Normandy' (DATA:SCENARIOS\SP\COH.CAMP) with 15 missions
21:49:52.03   GAME -- Using player profile HOME-PC
21:49:53.18   Dx9Program : Unable to find shader script for 'fxshader_multiply' in the ShaderDatabase.
21:49:53.42   Dx9Program : Unable to find shader script for 'fxshader_depthadditive' in the ShaderDatabase.
21:49:53.60   Activating screen: FEMovie
21:49:53.60   Activating screen: FE_mm_01
21:49:53.60   MOVIE -- Opening movie 'movies:FEMovie.lua'
21:49:53.64   GAME -- Setting campaign state to 'coh'
21:49:53.64   GAME -- Closing state 'coh'
21:50:02.55   Activating screen: skirmish
21:50:48.73   APP -- Game Start
21:50:48.74   GAME -- Ending FE
21:50:48.74   UIFrontEnd - Unloading Front End
21:50:48.74   MOVIE -- Closing movie 'movies:DivxIntro.lua'
21:50:48.74   MOVIE -- Closing movie 'movies:FEMovie.lua'
21:50:48.74   SOUND -- Shutting down ...
21:50:48.84   SOUND -- Shutdown completed!
21:50:48.85
21:50:48.85   GAME -- *** Beginning mission 2p_sturzdorf (1 Humans, 1 Computers) ***
21:50:48.85
21:50:49.01   GAME -- Recording game
21:50:49.04   Activating screen: GameLoadScreen
21:50:49.04   PerformanceRecorder::StartRecording for game size 2
21:50:49.29   SOUND -- Initializing ...
21:50:49.29   SOUND -- Initialization completed!
21:50:49.31   PHYSICS: detected processor(s) capable of handling 4 threads.
21:50:49.33   GAME -- Loading Animators
21:50:49.33   GAME -- Precaching Action
21:50:52.25   PHYSICS -- Created node factory 'HVOK'
21:50:52.25   PHYSICS -- Created node factory 'DMMY'
21:50:58.85   CommandBPDatabase - Unable to register function [splat_attach] due to missing CommandBP.
21:50:58.85   TERRAINTEXTURE -- compositor added RenderTarget [0] of size 2048 x 2048
21:50:58.85   TERRAINTEXTURE -- compositor added RenderTarget [1] of size 1024 x 1024
21:51:02.69   Regenerating ImpassMap data...
21:51:02.69       Impass Data was already valid, but regenerating...
21:51:02.76   Generating CanBuild Map.  THIS SHOULD ONLY HAPPEN IN WORLDBUILDER!  IF YOU SEE THIS IN GAME, RE-SAVE THE MAP!
21:51:02.76   Regenerating CanBuildMap data...
21:51:02.76   Generating CanShoot Map.
21:51:02.76   Pathfinder::Regenerate()...
21:51:02.78   Generating PathSectorMap...
21:51:02.92   Pathfinder::Regenerate() Done.
21:51:04.82   SPEECHMANAGER -- Loaded in 1.124991 seconds
21:51:06.16   GAME -- Loading completed (17 seconds)
21:51:06.16   SIM -- Setting SyncErrorChecking level to None
21:51:07.16   Activating screen: GameScreen
21:51:07.16   Activating screen: Decorators
21:51:07.16   Activating screen: Taskbar
21:51:07.16   Activating screen: SubtitleScreen
21:51:07.16   Activating screen: TextOverlayScreen
21:51:07.65   PreloadResources took 460ms.
21:51:07.65   GAME -- Starting mission...
21:51:33.35   Warning: binding selection bindings_child6() -- Binding selection bindings_child6: failed bind to widget 'build_max_background'
21:52:24.02   Activating screen: Command_Tree
21:59:58.39   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
21:59:58.39   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
21:59:58.39   Unable to bind updater for fx [fx_damage\tech_tree\white_lingering_smoke_combo_00].  It could be looping in a fire-n-forget action.
22:00:02.41   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
22:00:02.41   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
22:00:02.41   Unable to bind updater for fx [fx_damage\tech_tree\white_lingering_smoke_combo_00].  It could be looping in a fire-n-forget action.
22:00:06.48   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
22:00:06.48   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
22:00:06.48   Unable to bind updater for fx [fx_damage\tech_tree\white_lingering_smoke_combo_00].  It could be looping in a fire-n-forget action.
22:00:10.45   Unable to bind updater for fx [fx_special\production_exhaust].  It could be looping in a fire-n-forget action.
22:00:10.45   Muting spew of bind updater.  Fix art and re-test.
22:01:55.75   Activating screen: Command_Tree
22:02:22.67   Activating screen: Command_Branch
22:03:45.99   Activating screen: Command_Branch
22:04:19.19   Activating screen: pause_menu
22:04:19.19   GAME -- SimulationController::Pause 0
22:04:20.51   Activating screen: prompt_generic
22:04:21.14   MOD -- Game Over at frame 6331
22:04:21.14   Activating screen: GameOverDialog
22:04:21.14   GAME -- SimulationController::Pause 1
22:04:22.03   Activating screen: ViewStats
22:04:27.70   Activating screen: pause_menu
22:04:27.70   GAME -- SimulationController::Pause 0
22:04:29.16   Activating screen: prompt_generic
22:04:29.98   Activating screen: postgame_stats_skirm
22:04:29.98   GAME -- SimulationController::Pause 1
22:04:31.82   Activating screen: AppRestartingForm
22:04:31.83   APP -- Game Stop
22:04:31.83   GameApp::TransitionGameStop
22:04:31.83   GameApp::TransitionQuitCommon
22:04:31.83   GameObj::ShutdownGameObj
22:04:31.83   GAME -- Ending mission (Abort)
22:04:31.98   SOUND -- Shutting down ...
22:04:32.05   SOUND -- Shutdown completed!
22:04:32.05   PerformanceRecorder::EndRecording - game size 2: max average from this game is 0.028662
22:04:32.05   GAME -- Beginning FE
22:04:32.05   UIFrontEnd - Loading Front End
22:04:32.16   SOUND -- Initializing ...
22:04:32.16   SOUND -- Initialization completed!
22:04:32.16   UIFrontEnd - Initializing Forms
22:04:32.59   Activating screen: AppRestartingForm
22:04:32.76   Activating screen: FEMovie
22:04:32.76   Activating screen: skirmish
22:04:32.76   MOVIE -- Opening movie 'movies:FEMovie.lua'
22:04:58.49   APP -- Game Start
22:04:58.51   GAME -- Ending FE
22:04:58.51   UIFrontEnd - Unloading Front End
22:04:58.51   MOVIE -- Closing movie 'movies:FEMovie.lua'
22:04:58.52   SOUND -- Shutting down ...
22:04:58.61   SOUND -- Shutdown completed!
22:04:58.62
22:04:58.62   GAME -- *** Beginning mission 2p_lyon (1 Humans, 1 Computers) ***
22:04:58.62
22:04:58.90   GAME -- Recording game
22:04:58.93   Activating screen: GameLoadScreen
22:04:58.93   PerformanceRecorder::StartRecording for game size 2
22:04:59.21   SOUND -- Initializing ...
22:04:59.21   SOUND -- Initialization completed!
22:04:59.23   PHYSICS: detected processor(s) capable of handling 4 threads.
22:04:59.23   GAME -- Loading Animators
22:04:59.23   GAME -- Precaching Action
22:05:09.71   CommandBPDatabase - Unable to register function [splat_attach] due to missing CommandBP.
22:05:09.71   TERRAINTEXTURE -- compositor added RenderTarget [0] of size 2048 x 2048
22:05:09.71   TERRAINTEXTURE -- compositor added RenderTarget [1] of size 1024 x 1024
22:05:20.19   SPEECHMANAGER -- Loaded in 1.193490 seconds
22:05:22.08   GAME -- Loading completed (23 seconds)
22:05:22.08   SIM -- Setting SyncErrorChecking level to None
22:05:22.96   Activating screen: GameScreen
22:05:22.96   Activating screen: Decorators
22:05:22.96   Activating screen: Taskbar
22:05:22.96   Activating screen: SubtitleScreen
22:05:22.96   Activating screen: TextOverlayScreen
22:05:23.55   PreloadResources took 570ms.
22:05:23.55   GAME -- Starting mission...
22:05:58.37   Warning: binding selection bindings_child6() -- Binding selection bindings_child6: failed bind to widget 'build_max_background'
22:13:47.99   Activating screen: Command_Tree
22:13:51.75   Activating screen: Command_Branch
22:14:28.02   Activating screen: NewObjective
22:14:44.36   Activating screen: Command_Branch
22:20:42.25   Activating screen: Command_Branch
22:23:23.73   Activating screen: Command_Branch
22:29:51.51   Activating screen: Command_Branch
22:30:29.50   Activating screen: Command_Branch
22:34:04.60   Activating screen: pause_menu
22:34:04.60   GAME -- SimulationController::Pause 0
22:34:05.79   Activating screen: prompt_generic
22:34:06.45   MOD -- Game Over at frame 13766
22:34:06.45   Activating screen: GameOverDialog
22:34:06.45   GAME -- SimulationController::Pause 1
22:34:08.44   Activating screen: postgame_stats_skirm
22:34:10.44   Activating screen: AppRestartingForm
22:34:10.45   APP -- Game Stop
22:34:10.45   GameApp::TransitionGameStop
22:34:10.45   GameApp::TransitionQuitCommon
22:34:10.45   GameObj::ShutdownGameObj
22:34:10.45   GAME -- Ending mission (Abort)
22:34:10.69   SOUND -- Shutting down ...
22:34:10.78   SOUND -- Shutdown completed!
22:34:10.78   PerformanceRecorder::EndRecording - game size 2: max average from this game is 0.041919
22:34:10.78   GAME -- Beginning FE
22:34:10.78   UIFrontEnd - Loading Front End
22:34:10.87   SOUND -- Initializing ...
22:34:10.87   SOUND -- Initialization completed!
22:34:10.88   UIFrontEnd - Initializing Forms
22:34:11.33   Activating screen: AppRestartingForm
22:34:11.51   Activating screen: FEMovie
22:34:11.51   Activating screen: skirmish
22:34:11.51   MOVIE -- Opening movie 'movies:FEMovie.lua'
22:34:23.23   APP -- Game Start
22:34:23.25   GAME -- Ending FE
22:34:23.25   UIFrontEnd - Unloading Front End
22:34:23.25   MOVIE -- Closing movie 'movies:FEMovie.lua'
22:34:23.26   SOUND -- Shutting down ...
22:34:23.36   SOUND -- Shutdown completed!
22:34:23.37
22:34:23.37   GAME -- *** Beginning mission 2p_lyon (1 Humans, 1 Computers) ***
22:34:23.37
22:34:23.54   GAME -- Recording game
22:34:23.56   Activating screen: GameLoadScreen
22:34:23.56   PerformanceRecorder::StartRecording for game size 2
22:34:23.78   SOUND -- Initializing ...
22:34:23.78   SOUND -- Initialization completed!
22:34:23.78   PHYSICS: detected processor(s) capable of handling 4 threads.
22:34:23.79   GAME -- Loading Animators
22:34:23.79   GAME -- Precaching Action
22:34:34.26   CommandBPDatabase - Unable to register function [splat_attach] due to missing CommandBP.
22:34:34.26   TERRAINTEXTURE -- compositor added RenderTarget [0] of size 2048 x 2048
22:34:34.26   TERRAINTEXTURE -- compositor added RenderTarget [1] of size 1024 x 1024
22:34:40.52   SPEECHMANAGER -- Loaded in 1.311357 seconds
22:34:42.18   GAME -- Loading completed (19 seconds)
22:34:42.18   SIM -- Setting SyncErrorChecking level to None
22:34:43.58   Activating screen: GameScreen
22:34:43.58   Activating screen: Decorators
22:34:43.58   Activating screen: Taskbar
22:34:43.58   Activating screen: SubtitleScreen
22:34:43.58   Activating screen: TextOverlayScreen
22:34:44.20   PreloadResources took 600ms.
22:34:44.20   GAME -- Starting mission...
22:36:59.75   Warning: binding selection bindings_child6() -- Binding selection bindings_child6: failed bind to widget 'build_max_background'
22:37:22.01   Activating screen: pause_menu
22:37:22.01   GAME -- SimulationController::Pause 0
22:37:23.26   Activating screen: prompt_generic
22:37:23.90   GAME -- SimulationController::Pause 1
22:37:23.93   Activating screen: AppRestartingForm
22:37:23.93   GameApp::ShutFrontEnd
22:37:23.93   GameObj::ShutdownGameObj
22:37:23.93   GAME -- Ending mission (Game In Progress)
22:37:24.13   SOUND -- Shutting down ...
22:37:24.47   SOUND -- Shutdown completed!
22:37:24.47   MOD -- (mod manager) shutting down
22:37:24.49   NetworkStatHandler -- 0 rendezvous calls made in this session.
22:37:24.49   NetworkStatHandler -- average number of rendezvous calls made per minute: 0
22:37:24.99   ActionDatabase : [1681] global actions, [75] dummy actions.
22:37:25.01   FILESYSTEM -- filepath failed to remove alias, missing alias 'preview'

Application closed without errors

And This For The Screen Shot (Capture Picture For Fatal Error (Scar)) :


Please, Help Me

[Blackbishop]

@Chris Lee
You need to upload the ailog.txt in order to check this issue:

ailog.####.####.txt
Located on Documents\My Games\Company of Heroes\LogFiles. For AI related errors. Replace the "#" for the current date and time.

In this case locate the file that belongs to the datetime you got the error, otherwise you can try again to play that mission to get the AI error once more, and upload the correct file right after you get the error.

[Chris Lee]

Momod (Moderator)
C:\Users\Home\Documents\My Games\Company of Heroes\LogFiles

and this logfiles don't have anything log or folder theres in logfiles foldier is Empty >,<